These General Conditions regulate the use of Internet www.dandara.es. registered property of Spanditex S.L. NIF: B82674771, hereinafter "DÁNDARA", located at C. Parque ferial, nº 31 Polígono industrial Urtinsa II, 28923 - Alcorcón (Madrid) - SPAIN.
Our warehouse is open from Monday to Friday. If you place your order before 13:00 it is very likely to be prepared and shipped on the same day. Orders placed outside these hours on Fridays and weekends will be prepared the next working day.
Please note that delivery times may be longer during holiday periods, promotions, sales and Christmas. They may also be affected by factors external to Dándara, such as traffic incidents, weather conditions,...
If for any reason, the product is perfect , but you still want to return it, you can do so by following the instructions below.
The product must have no signs of use, the items must have all its accessories, labels and original packaging (fill in the data located with the instructions).
Dandara will not accept returns on used or manipulated products.
As long as your order has not been packed and/or has not left our premises, you can cancel part or all of the items in your order.
Please remember that only cancellations communicated through our official customer service channels will be valid: via email (firstname.lastname@example.org) or by phone (916 658 170).
Please note that the refund may take a few hours to become effective.
RIGHT OF CANCELLATION
European Union customers have 14 calendar days, from the date of receipt of their order, to cancel their purchase made at Dándara. If you wish to exercise your right of withdrawal, you must inform us at email@example.com . After communicating your intention to exercise your right to cancel your order, you will have another 14 days to return it. You can return your order in one of our shops, through our free home collection service or by post. You will be refunded the full purchase price and the original delivery costs (standard delivery only). The cost of returning the package will not be refunded.